Refund policy
Return & Refund Policy
Last updated: September 3, 2026
At Miss Porky, we want you to love your beauty products. If there is an issue with your order, please contact us as soon as possible so we can help.
Missporky Return & Refund Policy
Due to the hygienic nature of our products, all lip products, lashes, and makeup accessories are final sale once opened. We want you to love every purchase, so please read product details carefully before buying.
Eligible for a return or exchange:
- Items that arrive damaged, defective, or incorrect
- Unopened, sealed items returned within 7 days of delivery
Not eligible for return:
- Opened lip glosses, lip oils, lip stains, or lipsticks
- Used or opened false eyelashes or lash clusters
- Used makeup sponges or puff sets
- Items without original packaging
How to Request a Return or Refund
To request a return, refund, replacement, or report a problem with your order, please contact Miss Porky Customer Support through our website.
Please include your order number and a description of the issue. Photos or videos may be required to help us resolve your request.
Important
Miss Porky reserves the right to review each return or refund request individually. Return eligibility is subject to the conditions outlined in this policy.
We appreciate your understanding and are always happy to help resolve order issues as quickly as possible.
Thank you for shopping with Miss Porky! ♡